You can call us at (800) 527-4490 or locally at (972) 991-9731.
Phone lines are open Monday through Friday from 8:30 am to 5:00 pm Central Time.
The cutoff time for orders to be shipped out same day is 5:00 pm Central Time.
If you need directions to Roseco, please check out our Hours and Location section.
See our terms and conditions concerning orders, payment, credit, pricing, discounts, returns, and shipping.
If you are a retailer, jeweler, or craftsman and wish to establish a buying account with Roseco, you will need to fill out several customer forms and either mail or fax them back to us. Please allow 1-2 business days after receipt of your information to have your account set up and obtain an account number.
Once you obtain an account number, you can then register for an online account to be able to access pricing and place orders from our online store.
Roseco's preferred shipping method is via FedEx with Next Day Priority AM Delivery, Next Day Standard PM Delivery, 2-Day Delivery, and Ground Delivery. We do offset some of the shipping charges for orders of $25 or more. For packages that are shipping via FedEx Ground, the estimated delivery time will vary depending on destination. Below is a map of the estimated delivery days for FedEx Ground shipping from Dallas, Texas.
Please Note the Following (Quoted Directly from Fedex.com):